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General terms and conditions

These general terms and conditions apply to all Geekoom Network kft. They are valid for the goods available for purchase on the Oowya.com platform (hereinafter referred to as the Platform).

The technical information required for the use of the Platform, which is not included in these General Terms and Conditions, is provided by other information available on the Website.

The contract concluded through the Platform is not considered to be in writing, it is not registered by Oowya.com, so it cannot be accessed or viewed afterwards. 

Oowya.com does not submit to the provisions of any code of conduct.

By using the Platform or by registering, you accept and acknowledge the provisions of these General Terms and Conditions, acknowledge and accept the following:

 

1. Identity of the contracting partner

The contract is concluded with Geekoom Network kft (Hereinafter Oowya.com).

Company name: Geekoom Network kft Registered

Office: 2094 Nagykovacsi Erdosetany u.26

Tax number: 26524069-2-42

Company registration number: 0109330177

Phone number: + 36-304563028

E-mail: official@Oowya.com


2. Conclusion of the contract

 A User is any natural or legal person of legal age or a business or other organization without legal personality who registers on the Website and creates his / her own account / identity (hereinafter: "User"). Please read this document carefully before using this site.

The sellers

The seller is the entities that registers as a seller on oowya.com and conducts product sales on Oowya.com.

Subject of the contract

The subject of the contract is all the goods (hereinafter: Product) found on the pages of the online shopping store of each seller on the website Oowya.com. You can find out the properties and characteristics of the Products and who is the seller on the detail page of the products.

The scope of these GTC extends to all electronic commerce services provided in the territory of Hungary, which take place through the Oowya.com store. Purchases in the Oowya.com store are governed by "Act CVIII of 2001 on Certain Issues of Electronic Commerce Services and Information Society Services" ("Ekrtv.").

Limitation of Liability

Oowya.com are not responsible for any damages in the following cases:

·         In case of a malfunction that prevents you from connecting to the Oowya.com website, place an order there.

·         For any hardware or software failure of your computer, or for damage due to loss of Internet connection.

·         To help you use the Internet safely, please protect yourself from viruses and worms that spread online.

·         Preservation of the User's password is entirely your responsibility, Oowya.com is not liable for any damage resulting from the unauthorized use of the password or the user interface.

Steps of electronic contracting

You can find out the detailed characteristics and price of the product or service you want to order, as well as the delivery fee, duration and conditions by clicking on the product name or the image depicting the product. You can add the product to your virtual cart by clicking on "Add to cart" or the cart icon. When you place the product in your cart, an information window will appear informing you that the product has been placed in your virtual cart. In this interface, you can choose to continue browsing the Web Store ("Continue Shopping") or end the browsing and start the ordering process by clicking the "Cart – View cart" button. then contents of the basket will be displayed, where you can check the contents of your basket. You can modify the order on the shopping cart page, and you can delete an item from the cart. If everything is OK, you can click on "Go to checkout" to start the order and log in to your account.

You will need to enter your shipping information and billing information if you have indicated that your billing address is different from your shipping address. After entering your shipping information, you'll need to select your preferred payment method from the available options. A summary block will appear at the side of the screen where you can check the details of your order for the last time before final submission. By clicking on the "Place order" button, you can finalize your order and send it to the seller through Oowya.com.

You can correct data entry errors at any time during the order, even in the summary interface. You can delete a product from the cart by clicking on the "X" button, change your personal data by clicking on "Change", you can also increase or decrease the quantity of the product by clicking on "Change" next to the product. 

If you have finalized the online ordering process by entering the information requested there and clicked on the "Place order" button, you will place an order, which is an offer.


3. Binding of offers, confirmation, conclusion of a contract

Once you have sent your order, Seller will confirm the receipt of the order to you by automatic e-mail within 12 hours at the latest, which automatic e-mail will confirm that the seller has received the order you have sent. The order and the contract are created between the seller and you with the automatic confirmation e-mail.

If you notice an error in the data in the confirmation e-mail or you do not receive a confirmation e-mail with 12 hours, you must report it to the seller within 1 day in order to avoid fulfilling unwanted orders or discarding your order.

The order qualifies as a contract concluded electronically, for which Act V of 2013 on the Civil Code, Act CVIII of 2001 on Certain Issues of Electronic Commerce Services and Information Society-Related Services. the provisions of the law apply. The contract is subject to Government Decree 45/2014 (II.26.) On the detailed rules of contracts between consumers and businesses and takes into account the provisions of Directive 2011/83 / EU of the European Parliament and of the Council on consumer rights.


4. Store the text of the contract

The details of the order are stored by Oowya.com.


5. Right of withdrawal

The provisions of this section apply only to a natural person acting outside the scope of his / her profession, occupation or business, who buys, orders, receives, uses, uses goods and is the addressee of commercial communications and offers related to the goods (hereinafter “Consumer”).

a.The consumer is entitled to a contract for the sale of the product

b. when selling several products, if each product is delivered at a different time, to the last product delivered,

c. in the case of a product consisting of several lots or pieces, the last lot or piece delivered,

d. if the product is to be supplied regularly within a specified period, the first service,

withdraw from the contract without giving any reason within fourteen (14) days from the date of receipt by the Consumer or a third party other than the carrier designated by him (hereinafter collectively referred to as the “Withdrawal Period”).

The consumer has the right to exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.

If the Consumer wishes to exercise his right of withdrawal, he must send a withdraw request through Oowya.com system. the Consumer can find the function under his/her account.

The Consumer shall bear the burden of proving that he has exercised his right of withdrawal in accordance with the provisions set out in point 5. If the Consumer does not send his statement of withdrawal within the specified deadline, which can be proved beyond any doubt, this shall be deemed that the Consumer has not fulfilled the conditions necessary for exercising the right of withdrawal, therefore his contract will not be terminated and his contract will remain in force.

In the event of a written withdrawal, it shall be deemed to have been validated on time if the Consumer sends his / her statement to the seller during the Withdrawal Period (even on the 14th calendar day).

The consumer exercises his right of withdrawal within the deadline if he sends his statement of withdrawal to Oowya.com before the end of the Withdrawal Period (14 days).

In case of withdrawal, the consumer is obliged to return the ordered product to the address indicated below without undue delay, but no later than within 14 days from the notification of his statement of withdrawal. The deadline is considered to be met if the Consumer sends the product (by post or delivers it to the courier ordered by him) before the expiry of the 14-day deadline.

If the Consumer orders more than one product or service, he may withdraw from the contract for any or all of the products or services.

The cost of returning the product to the seller is borne by the Consumer. It is not possible to accept the package returned to the seller by cash on delivery. Apart from the cost of returning the product, no other costs shall be borne by the Consumer in connection with the withdrawal.

If the Consumer withdraws from the contract, the seller will refund the purchase price of the returned product immediately, but no later than within 14 days from the receipt of the Consumer's withdrawal statement. 

The seller is entitled to withhold the refund until it has received the product back or the Consumer has proved to the credit that it has been returned: of the two, the seller will take the earlier date into account.

During the refund, the Seller will use the same payment method as in the original transaction, unless the Consumer expressly consents to the use of another payment method; there is no additional cost to the Consumer as a result of applying this refund method.

The consumer can be held liable for the depreciation of the product if it has occurred due to use in excess of the use (testing, trial) necessary to determine the nature, properties and operation of the product.

The consumer does not have the right of withdrawal

 - in the case of a non-prefabricated product, which was produced by Oowya.com on the basis of the Consumer's instructions or at the express request, or in the case of a product which was clearly tailored to the Consumer,

- in the case of a sealed product which, for health or hygiene reasons, cannot be returned after opening after delivery (eg cosmetic products)

- for the sale and purchase of sealed audio or video recordings and copies of computer software, if the consumer has opened the packaging after delivery,

- in respect of a product or service, the price or fee of which depends on the fluctuations of the money market beyond seller's control.


6. Payment Terms

In our platform you can pay by Barion account, PayPal account, or pay by bank card through Barion or PayPal. 

Bank card payment by Barion

Online bank card payments are executed via the Barion system. The merchant does not get and store bank card data. Barion Payment Inc., the provider of this service, is an institution under the authority of the Central Bank of Hungary, its license number is: H-EN-I-1064/2013.


7. delivery

The delivery time is no later than 15 days from the day following the date of the notification of the confirmation of the pre-order, unless seller does not send a notification about a longer delivery time.

The costs of resending due to delivery due to the User's fault shall be borne by the Buyer in all cases. 

From the time of receipt - in case of withdrawal until the return of the product to seller - the risk of damage is borne by the User.

The price indicated next to the products in the Platform is to be understood in Hungarian forints and includes the VAT fixed by law, for which the delivery cost, which is not included in the price of the product, must be calculated. The price is valid at the time of ordering.

If the price of the products is incorrectly indicated in the web store due to a technical error or other reasons, the Seller shall immediately inform the Buyer. This information does not constitute a confirmation in accordance with point 4, so it does not constitute the conclusion of the contract, even if the Seller sends an automatic confirmation. In this case, the Buyer's contract offer is the Buyer's express declaration of acceptance, which states that he places his order in the knowledge of the actual price of the product corrected by the Seller, accepting it. In this case as well, the contract is concluded with the confirmation of the Seller according to point 4.

Delivery can only take place in Hungary and other EU country if the seller like. Seller will inform you about the delivery times during the respective ordering process through Oowya.com. If the delivery time given there cannot be met, seller will inform you by e-mail through Oowya.com

If you experience damage to the product or packaging during receipt, you must request a report of the damage from the courier. If the packaging or the product is visibly damaged upon receipt, and the damage occurred before the receipt of the goods, the seller will provide the return of the product free of charge. 

If you have any questions about the right of withdrawal, please contact Oowya.com customer service.

Email: official@Oowya.com

 

8. Warranty

8.1. a warranty

In the case of a consumer contract, you can assert your warranty claims for product defects that already existed at the time of delivery of the product within a limitation period of 2 years from the date of receipt. You are no longer able to enforce your warranty rights beyond the two-year limitation period.

In the case of a non-consumer contract, the right holder may assert his warranty claims within a limitation period of 1 year from the date of receipt.

You can also transfer from the chosen warranty right to another, but you are obliged to bear the cost of the transfer, unless it was justified or given a reason by the seller.

The seller is obliged to report the error immediately after its discovery, but not later than within two months from the discovery of the error.

Within six months of the performance of the contract, there are no conditions other than the notification of the error to enforce your warranty claim, if you prove that you purchased the product from the seller through Oowya.com (by presenting an invoice or a copy of the invoice). In such a case, the seller will only be released from the warranty if it rebuts this presumption, ie proves that the defect of the product occurred after the delivery to You. If the seller can prove that the cause of the error was due to a cause attributable to you, it is not obliged to accept your warranty claim. However, after six months from the date of performance, you are obliged to prove that the defect you recognized already existed at the time of performance.

If you assert your warranty claim in respect of the part of the product that can be separated from the product, the warranty claim will not be deemed valid for the other parts of the product.

8.2. product warranties

In the event of a defect in the product (movable thing), the consumer, who qualifies as a consumer, may, at his choice, may enforce a right or product warranty claim specified in

However, the consumer does not have the right to make a claim for a product warranty and a product warranty for the same defect at the same time, in parallel. However, in the event of a successful product warranty claim, the Consumer may enforce his or her warranty claim against the manufacturer for the replaced product or repaired part.

As a product warranty claim, the Consumer can only request the repair or replacement of the defective product, ie there is no possibility of monetary remedy, price reduction and withdrawal, as there is no contractual relationship between the producer and the consumer, the contract is missing. Defects in the product must be proven by the Consumer in the event of a product warranty claim.

A product is considered defective if it does not meet the quality requirements in force at the time of its placing on the market or if it does not have the characteristics specified by the manufacturer.

The consumer can assert his product warranty claim within two years from the placing of the product on the market by the manufacturer. Upon expiry of this period, he shall lose this entitlement. The Consumer is obliged to notify the seller of the defect without delay after discovering the defect. An error reported within two months of the discovery of the error shall be deemed to have been reported without delay. The Consumer is responsible for the damage resulting from the delay in the communication.

The consumer can exercise his product warranty claim against the manufacturer or distributor of the movable thing.

A Ptk. a producer and a distributor of a product are also considered to be a manufacturer within the meaning of

The manufacturer or seller is released from its product warranty obligation only if he can prove that:

the product was not manufactured or marketed in the course of his business, or

the defect was not recognizable in the light of current scientific and technical knowledge at the time of placing on the market, or

the defect of the product results from the application of legislation or a mandatory official regulation.

The manufacturer or the seller has to prove one reason for the exemption.


9. Warranty

151/2003 on the mandatory warranty for certain consumer durables in connection with the mandatory warranty for consumer goods. (IX. 22.) contains regulations. The (material) scope of the decree only applies to products sold under a new consumer contract concluded in the territory of Hungary and listed in the annex to the decree.

The seller provides a 1-year warranty period for all technical items purchased from it in respect of the durable consumer goods listed in the annex to the Government Decree.

The warranty period for each product is indicated on the product data sheet.

The defect is not covered by the warranty if the cause of the defect occurred after the delivery of the product to the Consumer, for example, if the defect

- improper commissioning

- misuse, non-observance of the instructions for use,

- improper storage, improper handling, damage,

- elemental damage caused by a natural disaster.

In the event of a defect covered by the warranty, the Consumer

- primarily - at its option - may require repair or replacement, unless it is impossible to fulfill the chosen warranty claim, or if Oowya.com would result in disproportionate additional costs compared to the fulfillment of the other warranty claim, taking into account the value of the product in perfect condition, seriousness of breach of contract and caused harm to the Consumer by fulfilling the warranty claim.

- if Oowya.com has not undertaken the repair or replacement, it cannot fulfill it within the time limit corresponding to this obligation, in the interests of the Consumer, or if the Consumer's interest in the repair or replacement has ceased, the Consumer - at his choice - the purchase price you can request a proportionate delivery, you can correct the error yourself or at the expense of Oowya.com, or you can cancel the contract. There is no room for withdrawal due to a minor error.

Repair or replacement must be carried out within a reasonable time, in the interests of the Consumer, taking into account the characteristics of the product and the intended use of the Consumer. Oowya.com must endeavor to carry out the repair or replacement within a maximum of fifteen days.

During the repair, only new parts may be installed in the product.

The warranty period does not include the part of the repair period during which the Consumer cannot use the product as intended. In the event of replacement (repair) of the product or part of the product, the warranty period begins again with regard to the replaced (repaired) product (part of the product) and with regard to the defect that occurs as a result of the repair.

The costs related to the fulfillment of the warranty obligation shall be borne by the seller

However, the consumer does not have the right to assert a warranty and guarantee claim and a product warranty and guarantee claim for the same defect at the same time, in parallel. Notwithstanding these limitations, Consumer's rights under the warranty are set out in 1) and 2). regardless of the rights set out in point.

If the delivered goods are obviously defective in material or workmanship, including damage caused during transport, please report such defects immediately. Failure to make use of the complaint will not have any consequences for your legal rights. All defects in the purchased goods during the legal 2-year warranty period are subject to your legal rights.

For more information about warranty conditions, see the documentation that came with the product. If you do not have these documents or this is a non-technical article, please contact seller


10. Retention of title

Until full payment of the purchase price, the goods remain the property of the seller If, for any reason, the product still comes into your possession before the full payment of the purchase price, you are liable to the seller for all damages for which no one can be obliged to compensate.


11. Contacting

If you have any questions or complaints, please contact us at the following e-mail address:

official@Oowya.com

Contact details of the Oowya.com Platform customer service:

E-mail: official@Oowya.com

Title:

Geekoom Network kft / Oowya.com

2049 Nagykovacsi, Erdosetany u.26

Opening hours of the telephone customer service of the Oowya.com Platform:

Mon- Fri 9:00 to 16:00

Or you can write to the address of Oowya.com customer service:

E-mail: official@Oowya.com

Tel.: +36304563028

Postal address:

Geekoom Network kft / Oowya.com

2049 Nagykovacsi, Erdosetany u.26


12. Enforcement Options

12.1. complaint management

You may submit consumer complaints related to the product or the activities of sellers at the contact details provided in point 12.

Geekoom Network kft / Oowya.com will request the seller remedy the oral complaint immediately, if possible. If the oral complaint cannot be remedied immediately, due to the nature of the complaint, or if you do not agree with the handling of the complaint, Geekoom Network kft/ Oowya.com will keep a record of the complaint - which it will keep for five years together with the substantive response to the complaint.

Geekoom Network kft/ Oowya.com is obliged to hand over a copy of the minutes to you on the spot in case of an oral complaint communicated in person (at the business premises) or, if this is not possible, in accordance with the rules for written complaints detailed below.

In the case of an oral complaint communicated by telephone or other electronic communication service, Geekoom Network kft/ Oowya.com will send you a copy of the minutes at the latest at the same time as the substantive reply.

In all other cases, Geekoom Network kft / Oowya.com will act in accordance with the rules applicable to written complaints.

Geekoom Network kft/Oowya.com provides the complaint recorded by phone or other means of communication with a unique identifier, which simplifies the retrieval of the complaint later.

Geekoom Network kft / Oowya.com will respond to the complaint received in writing within 30 days. The measure means delivery by post within the meaning of this contract.

If the complaint is rejected, Geekoom Network kft/ Oowya.com will inform you of the reason for the rejection.

12.2. Other enforcement options

If any dispute between Geekoom Network kft / Oowya.com or seller and you is not resolved during the negotiations with Geekoom Network kft / Oowya.com or the seller, you may initiate legal proceedings, and in the event of a consumer dispute, the following enforcement options are open to you. :

- Complaint to the consumer protection authority,

- Initiation of conciliation body proceedings

Budapest Conciliation Board

Address: 1016 Budapest, Krisztina krt. 99th

Telephone number: (1) 488-2131

Fax number: (1) 488-2186

Name: Dr. György Baranovszky

E-mail address: bekelteto.testulet@bkik.hu

Mailing address: 1253 Budapest, Pf .: 10.

Filing dates:

Monday: 08:30 to 16:30

Tuesday: 08:30 to 16:30

Wednesday: 08:30 to 16:30

Thursday: 08:30 to 18:00

Friday: 08:30 to 13:30

Consultation dates:

Monday: 08:30 to 16:30 

Tuesday: 08:30 to 16:30

Wednesday: 08.30 -16.30

Thursday: 08:30 to 18:00

For the purposes of the rules applicable to the Conciliation Board, a consumer is also a non-governmental organization, church, condominium, housing association, micro, small and medium-sized enterprise, which buys, orders, receives, uses, uses or commercial communications or offers related to the goods. addressed.


13. Privacy

Oowya.com will treat the data in its possession confidentially in accordance with the provisions of these Business Rules, based on the voluntary consent of the parties concerned, and will use it exclusively for the purposes of fulfilling orders and purchases, in order to fulfill accounting obligations. When managing your data, the CXII of 2011 on the right to information self-determination and freedom of information. Act (Infotv.).

Profile data until the existence of registration, data related to invoicing for the fulfillment of accounting obligations pursuant to Section 169 of Act C of 2000 for 8 years, and Act XCII of 2003 on the order of taxation. is managed by Oowya.com for the statutory limitation period. 

During the technical operation of Oowya.com, Geekoom Network kft (2094 Nagykovacsi Erdosetany u.  26)  Acts as a data processor.  At any time, you have the right to request information about the personal data managed by Oowya.com concerning you, the purpose, legal basis, duration of the data processing, as well as who and for what purpose you receive or received your data, a letter sent to the e-mail address official@Oowya.com to which we will provide information in writing by e-mail within 30 days. 

You can request the modification or deletion of your data in the manner specified in these Business Rules, you can request all other data management requests by sending an e-mail to the email address official@Oowya.com. In the event of an alleged infringement of your personal data, Infotv. and the Civil Code (Act IV of 1959) and to the National Data Protection and Freedom of Information Authority (Chairman: Dr. Attila Péterfalvi, 1024 Budapest, Szilágyi Erzsébet fasor 22 / C., ugyfelszolgalat@naih.hu, +36 -1-3911400, www.naih.hu) may initiate an investigation.

Ownership of information 

We declare that Geekoom Network kft Owns the information on our pages. The content and design of the www.Oowya.com pages are protected by international and Hungarian laws. It is also forbidden to sell, change or republish any information or articles from us. We reserve all further rights in the published material and, if necessary, even enforce it in court. Anyone who registers in our Platform considers our privacy statement to be acceptable and agrees.


14. Unilateral amendment of the General Terms and Conditions

Geekoom Network kft / Oowya.com is entitled to unilaterally amend these General Terms and Conditions at any time. After the entry into force, the amended provisions will become effective for the User on the first use, for subsequent orders. The publication of the newsletter and the amended version of the Business Rules on the website www.Oowya.com is considered to be the prior information of the Users.

Geekoom Network kft Reserves the right to make any changes or repairs to the Web Store at any time, without prior notice, and to transfer the Web Store to another domain name.